FAQs
We have come up with a list of or Frequently asked questions to help you with any queries
If you can vision your residence but can’t find what you’re looking for or creating a durable commercial setting, unearth tiles that surpass trends, transforming each project into a dream project. Embrace elegance and define your look with our range of classics or modern styles.
What are the shipping options?
What are the shipping options?
We have a truck & fork delivery service
Is there Interstate Shipping?
We use Transdirect for interstate freight
When will I receive my order? (How long does it take to receive)
Local supply usually takes 7 days, though international supply can take upto 4 months
What is the return policy?
Speak with our customer service team before you order
How is the product made?
Where do the materials come from?
Wall Boulevard has access to tiles all over the world
How do I make sure I order the right amount?
We can assist you on your estimation, though we do insist also checking quantities with your installer
How do I contact your company if my question isn’t answered here?
Feel free to call us on 03 8683 6514
Do you offer recommendations for installers?
We have an alphabetical list of local tiling teams to choose from
The tile looks slightly different to images on the website?
Come into our showroom & confirm your selection
What is the best way to pay for the order?
What is the best way to pay for the order?
We accept most debit & credit cards
How do I know you have received my order?
Orders can be confirmed by email or receipt in store
Can I make change to my order?
Wall Boulevard is happy to change any order on stocked items
